Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form

Welcome to Birchington Medical Centre

We hope you find this website both useful and informative.

 

***Thursday 26 May 2016 - Open for Business***

 

Following a recent round of rumors in the village, Birchington Medical Centre would like to confirm that it is NOT closing and neither is the pharmacy next door.  If anyone has any queries or requires further confirmation of the matter, please contact the practice manager on birchingtonmcpm@nhs.net or call 848818.

We have dedicated training on Thursday 30th June when we will be closed all afternoon from 1pm.  We will also be closed on the following afternoons for training on: July 20th, September 29th, October 19th and November 24th 2016.

Welcome!  To our new female doctor, Dr Einass Osman.  Dr Osman has just joined the practice at the beginning of March as a salaried doctor providing 6 clinical sessions over 3 days (Tuesday, Wednesday and Thursday). Dr Osman's special interest areas include paediatrics, obstetrics, gynaecology and psychiatry.  We are delighted to welcome Dr Osman to our surgery team.  Dr Aleksandra Fox has also joined the surgery as a long term locum providing us with 4 clinics over 2 days on Thursdays and Fridays.

As some of you may know our previous Practice Manager left us last year;  however our new practice manager, Hannah Price started working with us in January. She is aware of the changes the surgery has been through and she is dedicated to continuing this work with the help of the surgery team, the patient participation group and of course, the patients of Birchington Medical Centre.

Phone System Update.  Our phone system is in the process is being upgraded with additional lines coming into the surgery, a queue system which will update callers as to their position in the queue, the option to cancel an appointment by leaving a voicemail message along with a dedicated test result line.  All calls coming into and out of the surgery will be recorded. Works are not yet completed, so please bear with us while the final upgrades are being made.

Caller ID.  Following feedback received from the Patient Participation Group (PPG) we have managed to get the settings changed on our phone system to enable the main surgery telephone number to be displayed when staff from the surgery call patients at home.  We hope this makes things easier for our patients in negotiating their way through the nuisance calls vs the useful calls they receive!

Other News and Information

Patient Participation Group

Did you know we have a Patient Participation Group?  The next Patient Participation Group (PPG) meeting is on the 19th May and will be the AGM.  All patients and their carers are welcome!

The purpose of the Birchington Medical Centre PPG group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop. They have their own email address now, at bmc.ppg@nhs.net.

For a list of meeting dates please visit the Patient Participation page on this site.  Click here for further information.

On-line Services

You can now order your repeat prescription online using Patient Access.

You can also log on to view, book and cancel appointments. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.  Please ask at reception to get registered for our online services.

Alternatively, you can email your repeat prescription requests to prescription.bmc@nhs.net.

If you need medical attention
'Choose' Well by choosing the right service.  The short video below is all about Choosing the Right Service.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form

View Your Medical Record Online
NHS 111

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Friends and Family Test

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment?  Please spend 2 minutes to complete the survey.

NHS Choices

NHS Choices

NHS Choices is the online 'front door' to the NHS.  Get insights into the factors that influence visits to NHS Choices provided by the NHS Choices reporting team.

Patient UK

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

Top of Page