Accessing Our Services

 

BACK TO MAIN INDEX

 

Access to our main patient services is now quicker and easier to do online. 

There are four key routes available:

Each of the four routes link directly to us and your medical records so whichever route you take, the outcome is the same – easy, secure access at your convenience.

We understand that choosing which route is best can sometimes be daunting.  Please click on the service you are interested in to find the routes available to access it:

Currently, contacting the practice by telephone may involve long waiting times.

I have a Medical Emergency

Contact the Emergency Services, attend A&E or a use a walk in clinic

I have an urgent medical need or need urgent advice

Use EConsult or call us on 01843 848 818.
You can also contact 111 for advice or to attend an Urgent Treatment Centre

I have a non-urgent medical need or require non-urgent advice

Use EConsult, Patient Access, The NHS App or The MyGP app

I need to cancel an appointment

Use Patient Access, The NHS App or call us on 01843 848 818
You can also use our secure online form or visit reception

I need coronavirus advice

Use EConsult or The NHS App
Get more advice about Covid-19 and the vaccine here

I have a question about my medication

Use EConsult or call us on 01843 848 818
You could also speak to your pharmacist

I want to view my past and present hospital and healthcare appointments

Use Patient Access, The NHS App or The MyGP app

I want to view my test results

Use Patient Access, The NHS App or The MyGP app

I want to view my medical record

Use Patient Access, The NHS App or The MyGP app

I need to get my COVID pass

Use EConsult, Patient Access, The NHS App or The MyGP app
Find out more about the Covid Pass here

I need to order a repeat prescription

Use Patient Access, The NHS App, The MyGP app or visit reception
Find out more about ordering prescriptions here

I need to request a new prescription

Use EConsult, Patient Access, The NHS App, The MyGP app or visit reception
You can also use our secure online form to order your prescription
Find out more about ordering prescriptions here

I need a Medical Certificate or Sick Note

Use EConsult, call us on 01843 848 818 or visit reception

I need information to assist with an insurance claim

Use EConsult, Patient Access, The NHS App or The MyGP app

I need to update my details

Use EConsult, our secure online form, or visit reception

I want to arrange a Home Visit

Please call us on 01843 848 818 or use our secure online form. This service is not available to people who are able to attend the practice. Click here for more information on Home Visits