Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form

Welcome to Birchington Medical Centre

We hope you find this website both useful and informative.

Surgery Closure Dates for Staff Training 2018

The next afternoon of staff training will take place on Thursday 27th September 2018. The practice will close at 13.00 and not re-open until 08.00 the following day. Out of hours cover is provided by the 111 service for any matters that cannot wait until the next day. As always, in case of emergency, patients should call 999 for any life threatening situations.  For more information about the staff training days that take place across all practices in Thanet, please click here.

 

Patient Access Problems - June 2018

I are sorry to hear that patients are still experiencing problems with the Patient Access service.  We have been inundated with queries into the practice and have helped people where we can.  However, we ask that you kindly note that this service is not managed or run by Birchington Medical Centre, and we are limited on what we can do to help with the issues that are affecting GP practices and patients all over the country.  I have found a FAQ sheet which does seem to help with some of the more common queries, and this can be read here.  Alternatively, there is more information on the Patient Access website which may be of help.  https://support.patientaccess.com/

Failing that, and the apparent lack of a  phone number to call Patient Access, this link takes you to a ‘query form’ to send your questions and problems by email direct to Patient Access.

I hope the above information is of some help to you all.

Hannah Price - Practice Manager

 

Getting the Most from Your Appointment

We want to give you the best possible outcome and experience from your visit to our medical centre. In order that we can meet the needs of all our patients, we are asking you to try and help us with a few simple considerations that can help us all to get the most from your appointment.  Read more here

 

Other News and Information

Patient Participation Group.  Did you know we have a Patient Participation Group?  The next Patient Participation Group (PPG) meeting is on Thursday the 13th September 2018 at 3.30 pm at the surgery.

The purpose of the Birchington Medical Centre PPG group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.  For a list of meeting dates please visit the Patient Participation page on this site.  Click here for further information.

 

Call Recording

Please be aware that ALL phone calls coming in to and going out of the surgery are recorded. 

 

On-line Services

You can now order your repeat prescription online using Patient Access.

You can also log on to view, book and cancel appointments. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.  Please ask at reception to get registered for our online services.

Alternatively, you can email your repeat prescription requests to prescriptions.bmc@nhs.net

 

If you need medical attention

'Choose' Well by choosing the right service.  The short video below is all about Choosing the Right Service.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form

View Your Medical Record Online
NHS 111

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Friends and Family Test

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment?  Please spend 2 minutes to complete the survey.

NHS Choices

NHS Choices

NHS Choices is the online 'front door' to the NHS.  Get insights into the factors that influence visits to NHS Choices provided by the NHS Choices reporting team.

Patient UK

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

Top of Page