We hope you find this website both useful and informative.
Extra appointments now available in east Kent
From 1 October, extra evening, weekend and bank holiday appointments are available in east Kent to help you get the care you need, when you need it. This is part of a national drive to improve access to GP practice services and give people the opportunity to have an appointment at a time that suits them.
The extra appointments, which may be provided by a GP, nurse, physiotherapist, paramedic practitioner or other health professional, are for routine, non-urgent care. The extra slots are available between 6.30pm and 8pm each weekday. There are also appointments on Saturdays, Sundays and bank holidays.
They will not necessarily be at your usual GP practice, but the health professionals treating you will be able to see your full medical record, with your consent. If you need an appointment you will be allocated the most suitable clinician for your need.
Surgery Closure Dates for Staff Training 2019
The next afternoon of staff training will take place on Thursday 28th March 2019. The practice will close at 13.00 and not re-open until 08.00 the following day. Out of hours cover is provided by the 111 service for any matters that cannot wait until the next day. As always, in case of emergency, patients should call 999 for any life threatening situations. For more information about the staff training days that take place across all practices in Thanet, please click here.
Getting the Most from Your Appointment
We want to give you the best possible outcome and experience from your visit to our medical centre. In order that we can meet the needs of all our patients, we are asking you to try and help us with a few simple considerations that can help us all to get the most from your appointment. Read more here
Other News and Information
Patient Participation Group. Did you know we have a Patient Participation Group? The next Patient Participation Group (PPG) meeting is on Thursday the 14th March 2019 at 3.30 pm at the surgery.
The purpose of the Birchington Medical Centre PPG group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop. For a list of meeting dates please visit the Patient Participation page on this site. Click here for further information.
Please be aware that ALL phone calls coming in to and going out of the surgery are recorded.
You can now order your repeat prescription online using Patient Access.
You can also log on to view, book and cancel appointments. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy. Please ask at reception to get registered for our online services.
Alternatively, you can email your repeat prescription requests to email@example.com
Waitless Smartphone App
WaitLess is a smartphone app that has been designed to help you to get the right treatment – fast.
WaitLess uses real-time updates and geo-location technology, to give you current waiting times at all of our A&E and minor injuries units in east Kent – drawn from the official NHS system.
This information is combined with up-to-the-minute travel time information, giving a ranking of the best places to aim for if you have a minor injury.
This is the first app of this kind in the UK – other apps use waiting time information but this is the first to combine with travel times, which we know can be unpredictable in Kent!
So if you’ve got a minor injury, don’t just head to the nearest A&E. Check the app first and WaitLess!
The WaitLess app has been developed by Transforming Systems and is free to download.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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