Welcome to Birchington Medical Centre

We hope you find this website both useful and informative.

Face Mask Exemption Letter Requests

Please see below the guidance from the Local Medical Council for GP surgeries.  

Kent LMC Guidance for Practices in responding to patients requesting exemption from the wearing of face masks GPs are not able to provide individual risk assessments or letters for patients who feel they should be exempt from wearing a mask.  The responsibility for issuing exemption whilst travelling lies with the transport provider. For example, Transport for London have produced a self-exemption certificate that patients can access online.  

Government advice on use of face coverings

From July 24th people entering shops must wear a face covering. Shopping is not an essential activity and patients who believe they are unable to wear a mask should consider their need to shop. Patients that are vulnerable and unable to wear a mask may wish to consider using the volunteer service for support with their shopping.

Details of local arrangements for support during the pandemic

Failure to wear a mask in a shop is a criminal offence and enforcement is the responsibility of the Police. GPs are unable to issue certificates that permit patients to not comply with the law.

Children under 11, people with disabilities or with breathing difficulties are exempt. There is no definition of what a breathing difficulty is so it will rely on the discretion of the police officer enforcing the law and cannot be predetermined by a GP.

 

Practice Leaflet

We have now created a new practice leaflet for all. please download by clicking on the above link and we hope that this helps explain a bit about the surgery and what we do and how you can communicate with us.

 

Flu Vaccination Campaign 2020

The Saturday Flu Clinics are back this year!!!

We now have confirmed delivery for both our adult flu vaccines (one for under 65s, one for over 65 years).  We will be holding our popular Saturday Flu Clinics this year, and all eligible BMC patients must book their place so we can ensure that correct social distancing measures are put in place on the day and that patients are staggered when entering the building. 

Book your flu vaccination online. All BMC patients registered for Patient Access (online appointment booking and prescription ordering) can now book your flu jab online! 

Clinics will be held on Saturday 26th September and Saturday 10th October between 8.00 and 13.00. 

Housebound and can’t get to the surgery to get your flu jab? Not a problem, just give us a ring at the surgery on 01843 848818. Those patients who are already on the district nurses caseload as a housebound patient, they will receive their vaccine from the district nursing team in their own home. Any patients who are currently housebound but not on the district nurses caseload, we shall work to identify these patients and ensure they will receive a visit also from the district nurses to have their vaccines. Patients or carers are welcome to call and book an appointment for someone who is genuinely housebound who we may not be aware of, e.g they may have just come out of hospital and are temporarily unable to leave their home.  Please note, housebound does not mean that someone does not have transport or access to transport.  A housebound patient is someone who is bed or chair bound, either temporarily, or permanently.

Why have your vaccination at YOUR GP Surgery?

  • We offer a setting where we can check your medical records and make sure you get the most suitable vaccine
  • We can offer protection for those who may be forgetful by reducing the risk of duplication in vaccines being administered
  • We offer a fast, efficient and friendly flu clinic service with your local surgery team (and we really enjoy our drop in flu clinic sessions, it gives us a nice break from our ‘normal’ work)
  • We can ensure continuity of care for our patients and carers (we know you already)
  • We have already ordered a flu vaccination for all eligible patients registered with us. We have to do this and assure NHS England we have enough vaccines for everyone. We have to buy the vaccines for you and we can only return limited numbers that go unused, and the rest have to be paid for by the surgery.

Please book your appointment to receive your vaccination at Birchington Medical Centre, we have brought your vaccine and want to protect you!

 

Our Practice Merge with Invicta Health CIC

The Background

There are several changes coming to the way in which primary care is organised. More money is promised to the NHS in exchange for operating in both larger units and with changed ways of working and delivering pa

tient care at a local level.

Our surgery partners have been considering together how best to secure the future care of our patients. To make sure everyone benefits from these planned changes we realise that we need to be part of a larger organisation but have wanted to implement this whilst keeping the feel of current practice.

After careful investigation of the possibilities by our partners, we have now joined Invicta Health Community Interest Company, a local provider of primary care services. Both organisations have a common aspiration to provide excellent primary care alongside training staff at all levels.

The Benefits

We will continue to provide patient care alongside inputting into the wider vision of Invicta Health CIC.

In the short term, we will be working to standardise working processes and patients will benefit from investment in improved systems and options to access care through increased use of technology.

In the longer term, all will benefit from the opportunities that come from being part of a larger organisation.

This merger will also give the practice an enhanced ability to cope with NHS England long term plans as well as the increasing regulatory demands. We believe this is an exciting opportunity which we must take advantage of given the current challenges facing general practice both locally and nationally.

Patients will notice new signage at the practice from June 2020 and new documentation (leaflets and letters for example) too. 

 

To protect our patients, staff and local community members, please stay at home!

Stay at home save lives

 

PPG Meetings Cancelled until further notice

Following national guidance and advice on how to keep safe during the Coronavirus outbreak, we have decided to postpone the PPG meetings until further notice. In the meantime keep safe and we look forward to meeting again when given clearance.

 

CORONAVIRUS and Prescription Requests 

We are receiving a high influx of prescription requests that are far to early. Please be sensible when requesting your medication as this WILL NOT be issued any earlier than usual! We will also NOT be issuing more than your normal quantity. 

Under no circumstances will a prescription request be taken over the phone by the surgery. Please place your request in the usual way via your repeat slip, patient access request or emailing our prescriptions email account on prescriptions.bmc@nhs.net.

If you request your medication too early, this will be REJECTED on safety grounds. Please keep to your usual request date.

 

CORONAVIRUS and Appointments 

As you may be aware, Coronavirus is hitting the health system hard currently. As per government guidance, we are now reducing face to face consultations and altering these (where possible) to telephone consultation. Please note that the reception team (and Shirley) will be contacting you if you have a pre-arranged appointment to implement this. Please also note that any appointments on the day will now also be telephone appointments to help stop the spread of this disease. There will unfortunately be cancellations of all non-urgent appointments. These will be screened by the nursing team first. Please be mindful when coming to the surgery and try to contact us via the telephone. We are well aware that our phone lines are busy on a normal day but we ask you to please hang on as we are trying our best to get through this high demand and high stressed time. We will be working on a two week rolling system for this. We thank you all as out patients for helping the surgery through this time and hope that you all stay well over this period and beyond. Thank you.

 

CORONAVIRUS

Please follow the link below to the NHS UK website for more information in regards to the coronavirus outbreak and what to do if you have come into contact with a person with this or if you have symptoms following on from travelling from one of the effected countries. 

NHS Coronavirus Information & Guidance

 

OUR NEW EASY ACCESS CLINICS ARE HERE!!

We have now started our new easy access clinics. They are currently on a Monday and run every week with a view to  expand this throughout the week in the future. We will definately like to hear your feedback if you use the service, and there will be feedback forms available while the clinics are running. Please find below some links to our poster to hopefully give you some more details on the clinics.

Easy Access Poster

 

Extra appointments now available in east Kent

From 1 October 2018, extra evening, weekend and bank holiday appointments are available in east Kent to help you get the care you need, when you need it.   This is part of a national drive to improve access to GP practice services and give people the opportunity to have an appointment at a time that suits them.

The extra appointments, which may be provided by a GP, nurse, physiotherapist, paramedic practitioner or other health professional, are for routine, non-urgent care. The extra slots are available between 6.30pm and 8pm each weekday.  There are also appointments on Saturdays, Sundays and bank holidays.

They will not necessarily be at your usual GP practice, but the health professionals treating you will be able to see your full medical record, with your consent.  If you need an appointment you will be allocated the most suitable clinician for your need.

 

We're here for you

 

Getting the Most from Your Appointment

We want to give you the best possible outcome and experience from your visit to our medical centre. In order that we can meet the needs of all our patients, we are asking you to try and help us with a few simple considerations that can help us all to get the most from your appointment.  Read more about getting the most from your appointment.

 

Call Recording

Please be aware that ALL phone calls coming in to and going out of the surgery are recorded. 

 

On-line Services

You can now order your repeat prescription online using Patient Access.

You can also log on to view, book and cancel appointments. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.  Please ask at reception to get registered for our online services.

Alternatively, you can email your repeat prescription requests to prescriptions.bmc@nhs.net

 

Waitless Smartphone App

WaitLess is a smartphone app that has been designed to help you to get the right treatment – fast.

WaitLess uses real-time updates and geo-location technology, to give you current waiting times at all of our A&E and minor injuries units in east Kent – drawn from the official NHS system.

This information is combined with up-to-the-minute travel time information, giving a ranking of the best places to aim for if you have a minor injury.

This is the first app of this kind in the UK – other apps use waiting time information but this is the first to combine with travel times, which we know can be unpredictable in Kent!

So if you’ve got a minor injury, don’t just head to the nearest A&E. Check the app first and WaitLess!

The WaitLess app has been developed by Transforming Systems and is free to download.

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NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to complete the survey.

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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