Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"Overall, how was your experience of our service?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FFT Results
| Year-month | Extremely Likely | Likely | Neither Likely nor Unlikely | Unlikely | Extremely Unlikely | Don't Know |
|---|---|---|---|---|---|---|
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 0 | 0 | 0 | 0 | 1 | 0 |
| Feb 2023 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2022 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 6 | 2 | 1 | 0 | 0 | 0 |
| Apr 2022 | 4 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 4 | 0 | 0 | 2 | 1 | 0 |
| Feb 2022 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 7 | 5 | 0 | 0 | 0 | 0 |
| Dec 2021 | 4 | 0 | 0 | 1 | 1 | 0 |
| Nov 2021 | 45 | 17 | 2 | 4 | 1 | 0 |
| Oct 2021 | 47 | 14 | 4 | 0 | 0 | 0 |
| Sep 2021 | 53 | 19 | 2 | 1 | 4 | 3 |
| Aug 2021 | 85 | 40 | 11 | 5 | 3 | 0 |
| Jul 2021 | 159 | 26 | 12 | 14 | 2 | 2 |
| Jun 2021 | 200 | 16 | 17 | 25 | 7 | 3 |
| May 2021 | 177 | 93 | 20 | 14 | 19 | 6 |
| Apr 2021 | 49 | 10 | 3 | 5 | 3 | 0 |
WHAT IS eCONSULT?
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